Privacy Policy

SpanishTrain is operated by WISE UP LIMITED. We process the information needed to provide train search, manually reviewed booking, payment, ticket delivery, support, fraud prevention, and legal compliance.

Information we process

This may include contact details, passenger details, travel selections, order records, device and security information, and payment status. Payment-card details are handled by the payment provider and are not stored as complete card numbers by SpanishTrain.

How information is used

We use it to create and review booking requests, communicate fare or availability changes, deliver operator tickets, provide support, protect the service, and meet legal obligations.

Sharing and retention

Information is shared only as needed with rail operators, ticketing and payment providers, infrastructure providers, advisers, or authorities. It is retained only for operational, contractual, fraud-prevention, and legal requirements.

Your choices

You may request access, correction, or deletion where applicable by emailing the support email shown on this site. Some records must be retained for legal or transaction requirements.